When opened the packing and followed the first stage, found that the touch screen module was broken. The 6 pins (near SPK) of which was surface mounted to the PC board was piled out at one end. Also, when followed Stage 6 Step 3, found that a bearing 685ZZ was missing. Please advise what can I do since the installation cannot go ahead without those components.
top of page
To see this working, head to your live site.
Touch screen module was broken and a bearing 685ZZ was missing
Touch screen module was broken and a bearing 685ZZ was missing
5 comments
Like
5 Comments
bottom of page
Hey guys, we've received all of your requests, they are now packed up and ready to be sent out Monday/Tuesday, should have you up and running very soon :)
Yes, I have same problem. One of components on touch screen board was loose. That need new replacement. I now submitted form about that.
Yeah, we are on the same side. I'm also waiting for a reply for over a week now. Things seem to be much more complicated as they look like.
I have reported through the form for the broken and missing parts already, but no response and even no acknowledgement at all. So wonder if anyone will get it sorted asap as mentioned in update.
You have to use this form: https://www.makertech3d.com/missingpartform
And you need to be patient... 😉