The Proforge 2/2S is a large kit with a great many number of parts; sometimes mistakes are made and we might have missed something.
Before starting your build it's a good idea to check that you have everything outlined in the included booklet.
If you're missing a part or have received a part that is damaged/broken please fill out this form and we'll get it sorted for you asap.
We're also aware that a number of people are missing M5 T-nuts, there should have been a total of 30 (+some spares) included in the "Other Fasteners" bag, if you're short on these parts please use the form and we'll send more out. You may also be able to get a hold of these a little quicker locally on Ebay/Amazon if you're outside of the UK.
Can you please confirm everything is sent out?
i didn’t receive a tracking number, but maybe you sent without?
We've sent out the parts this week from all the requests, they should be with you by the end of the week or early next week.
i've been waiting over 2 weeks for parts. was told last week.so with no tracking number how do i know where they are.i also bought the m5 tnutss due to wanting to finish.
has anyone recieved replacement parts yet?
Yes got mine ok
just got mine only took 7 weeks.
I was one of the first People to complain about missing parts and all I ever got was a run around. My parts where always about to ship out. This printer has been just a big expensive pile of useless crap. I’m still waiting for t nuts and a stepper motor cable.
i even asked about a refund twice and got ignored