I just started to install the dual extruder upgrade and cannot install the spool holder, as I do not have any M5 T-nuts left over. I am pretty sure that I was very carefully following instructions... but anyway: can I reorder some T-Nuts so I can continue?
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Yes, I confirmed that missing 10 M5 T-nuts when I checked "other fasheners" bag. I will submit form now.
Thank you for counting this up and I think you're right! We accidentally mixed up the Proforge 2 count with the 2S count for the M5 T-nuts. Luckily we have a lot of M5 T-nuts with us and can get the missing ones sent out right away! Please also check that you're not missing anything else and use this form here to request those parts.
Thanks Andrew for taking the time to sum it up! I thought about that but had no time to do so. It seems that with all additional T Nuts (beside one) I was able to build it, so I had "luck"... ;)
@Makertech I read through each stage of the instructions last night and I think the problem is potentially due to the 2S upgrade. The 2S upgrade has two extra 2020 extrusions, which require an additional 10 M5 T Nuts. Although the instructions don't list how many of any part are required in each step, here is my count.
M5 T nuts
Stage 1 - 8
Stage 2 - 11
Stage 3 - 2
Stage 4 - 0
Stage 5 - 0
Stage 6 - 3
Stage 7 - 16
Stages 8 thru 11 - 0
Total required 40
Looks like all the other bags contained whatever extra hardware was required for the 2S upgrade but the bag with the T Nuts didn't. By shipping 30 plus some spares would explain why backers who ordered the 2S upgrade are short of these nuts.
Please can you also confirm if you've received the form for missing parts and what is the eta for having these shipped?
I used the form but didn't get feedback. Have those requests/issues been received?
We're aware that a number of people are missing M5 T-nuts, there should have been a total of 30 (+ some extra) included in the "Other Fasteners" bag, if you're short on these parts please use this form and we'll send more out. You may also be able to get a hold of these a little quicker locally on Ebay/Amazon if you're outside of the UK.
Same here... I thought from the beginning of the build process that there seem to be too less inside the bag.
It's probably easier and cheaper to order them on ebay. Just ordered these here, they seem to look the same: https://www.ebay.de/itm/Aluprofil-Profil-10x-Nutensteine-T-Nut-M4-Nut-8/261769186962?_trkparms=aid%3D333200%26algo%3DCOMP.MBE%26ao%3D1%26asc%3D20160908103955%26meid%3Db47dddc8290b49f6934c06685942e3e4%26pid%3D100229%26rk%3D1%26rkt%3D12%26sd%3D380187272689%26itm%3D261769186962&_trksid=p2054502.c100229.m3211